Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will address customer inquiries efficiently, transfer complex issues to the appropriate team members, and contribute in the optimization of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a commitment to customer satisfaction, and a results-driven mindset. Solid analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.
If you are excited about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Work with Eclerx
Are you dedicated about providing exceptional customer assistance? Do you have great communication abilities? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides business process outsourcing (BPO). Our colleagues is committed to delivering outstanding service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Providing to customer queries in a timely and professional manner
* Assisting with customer issues
* Updating customer interactions
An excellent opportunity to join a growing team and make a real impact. We offer a competitive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Is Searching for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a strong work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an amazing opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and helpful manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this rewarding role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat more info Analyst.
As an Inbound Chat Analyst, you'll be the first point of contact for customers seeking assistance via our online chat platform. You'll provide efficient and constructive solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will involve interacting with customers in a professional and friendly manner.
- You will also be responsible for handling a spectrum of customer issues
- The company offers a dynamic work environment with opportunities for advancement.